Scan Bench 3 · User manual

Measure, model and draw from any 3D scan

This manual walks you from opening your first scan to sending finished drawings. If you only read one part, read Your first hour: it is the quickest way to get comfortable with the app. Press F1 in Scan Bench to open this manual at any time.

1What Scan Bench does

Scan Bench opens 3D scans of buildings and sites and turns them into things you can use: measurements, floor plans, sections, 3D models and files for clients and CAD.

  • Measure anything in the scan: lengths, areas, heights, sections, levels and volumes, in mm, cm or metres.
  • Draw the building over the scan: walls, doors, windows, floors, roofs, stairs, steelwork and glass, each fitted to the scan.
  • Make drawings: plans, ceiling plans, sections and elevations with dimensions, as PDF sheets or DXF for CAD.
  • Hand over: a cleaned scan, a 3D model (IFC, GLB, OBJ, SketchUp or Blender), schedules, pictures, walk-through videos and a viewer file your client opens in a browser.

Scan Bench works entirely on your computer. Your scans are never uploaded anywhere.

The golden ruleScan Bench never changes your model by itself. Walls, roofs and openings are only added or moved when you choose a tool or press a button. Snapping is the only automatic help, and you can switch it off with S.

2Before you start

Your computer

  • A desktop or laptop with a mouse and keyboard. A mouse with a wheel button makes 3D work much easier. Scan Bench is not made for phones or tablets.
  • Graphics that support WebGL 2 (almost every computer from the last few years). A separate graphics card helps with big scans.
  • 8 GB of memory or more. Scans over about 200 MB can be slow on computers with less.

If your computer has a separate Nvidia or AMD graphics card, make sure Scan Bench uses it: the start screen and Help > Graphics card show which card is drawing. To switch, open Windows Settings > System > Display > Graphics, add your browser (or Scan Bench), choose Options > High performance, then close and reopen it.

Before you open a scan, the start screen checks your computer and tells you if anything may struggle. If it says This computer is ready, you are good to go.

Scan Bench start screen with Drop a scan here, This computer is ready, the tour and manual buttons
The start screen. Drop a scan anywhere on the window, or press Choose file.

Files you can open

FileWhat it isNotes
PLYGaussian splat, point cloud or meshBinary or text PLY. Scan Bench works out which kind it is.
SPZ, SPLAT, SOGCompressed Gaussian splatsMuch smaller than PLY for the same scan.
E57Point clouds from survey scannersEach scan in the file is placed by its saved position.
XGRIDS LCC / LCC2A folder exported from an XGRIDS scannerUse File > Open XGRIDS LCC folder or drag the folder onto the window. Opens in metres automatically. The sky is left out unless you tick it.
Start smallFor your first session, use a scan of a single room or a small area, under 100 MB. If your scanner exports several detail levels, open a lighter one first. You can move up to the full-detail file once you know your way round.

3Your first hour

The recommended route for a new user. Each step builds on the last, and you will have a real measurement within ten minutes.

  1. 1 min

    Take the tour

    On the start screen, click New here? Take the 1 minute tour. It points out the rail, the steps, search and Export. You can run it again from Help > Take the tour.

    Done when: you know where the rail and the Prep, Model, Drawings buttons are.
  2. 2 min

    Open a small scan

    Drag the file onto the window, or use File > Open scan (Ctrl+O). A progress bar shows while it reads. The scan opens in 3D with the Scan panel beside it.

    Done when: you can see your scan in 3D.
  3. 5 min

    Learn to move around

    Drag on empty space to turn the view, right drag to move it, and use the wheel to zoom towards the pointer. Press F any time you get lost. Click Plan at the top (or press 1) for the view from above, then 3D (or 6) to go back.

    Done when: you can fly to any corner of the scan and back again with F.
  4. 5 min

    Check the scale

    XGRIDS LCC scans are already in metres. For any other scan, press M and measure something you know, such as a door width or a paving slab. On the rail, open Scan > Scale, type the real length into Last measure is really and press Scale from last measure.

    Done when: your check measurement matches what your tape says.
  5. 10 min

    Tidy the scan

    From Scan on the rail, use Straighten to level the floor, Crop to cut away the outside, then Clean up (X) to remove stray splats. Everything can be undone with Ctrl+Z.

    Done when: the scan sits level and the clutter around it has gone.
  6. 5 min

    Take your first measurements

    Click Drawings at the top and switch to Plan. Press M and click two points to measure a wall. Press Z and click round a room to get its length, width and area. Click any measurement to pick it and drag its ends.

    Done when: you have one room's length, width and area on screen.
  7. 1 min

    Save the job

    Press Ctrl+S or click Save at the top. The job file is small and holds your measurements, walls and settings. Keep it next to the scan.

    Done when: you have a _job.json file beside your scan.
  8. 20 min

    Draw your first room

    Click Model. Open Walls on the rail and pick Wall (W). In Plan, click one end of a wall, then the other end; each wall takes two clicks. To draw wall after wall from the last corner, tick chain in the bar at the top, then click the first corner again or press Enter to finish. Heights come from the scan. Add a door with Opening (N) by clicking either side of the gap. Press 6 to see it in 3D.

    Done when: your room stands up in 3D with a door in it.
  9. 10 min

    Export something

    Open Export > Which export do I need?. Under Drawings: PDF and DXF, press Floor plan PDF.

    Done when: you have a dimensioned PDF plan of your room.

After that, you know the core of the app. Pick up the extra tools from the Quick guides as your jobs need them.

Can't find a tool?Press Ctrl+K and type its name. Press ? to see the keys. Hover over any button for a short explanation.

4Which tool do I need?

Find what you want to do, then go straight to the tool. The rail down the left groups the tools into Prepare, Look, Measure and Survey: click a group to see what is in it, and click again, click elsewhere or press Esc to close it.

I want toGo to
Measure a length, height or distanceMeasure (M) on any view
Measure a room or areaZone (Z) on Plan, Ceiling or Top
Make the scan the right sizePrep > Scale
Make the scan sit levelPrep > Straighten
Remove stray bits, people or carsPrep > Clean up (X)
Draw a floor planModel > Walls (W), then Export
Cut a section through the building or siteMeasure > Sections, or the Section tool (L)
Check a floor is flat, or which way it fallsMeasure > Floor levels
Find where water would sitMeasure > Ponding
Work out a volume: stockpile, cut and fillMeasure > Volume
Price paint, flooring, turf or fencingMeasure > Quantities
Check headroom, CCTV cover or roof pitchSurvey > Site checks
Check what was built against a drawingSurvey > Drawing check
Find thin or missing parts of the scanSurvey > Coverage
Compare two dates or make a timelapseCompare in the top bar
Add sky, weather, lights or effectsLook > Sky, light & weather
Make a videoTools > Walk-through video, or the record button at the top right
Send something to a clientExport: PDF, DXF, model files or the Client viewer
Find a tool by nameCtrl+K
See what changed in an updateHelp > What's new
Report a problemHelp > Report a problem
Not sure?Press Ctrl+K and type what you want, such as "volume", "section" or "rain". It finds the tool and opens it.

5The screen

The Scan Bench window with numbered parts
Scan Bench with a scan open in 3D. Click the picture to enlarge it.
  • 1Menus: File, Edit, View, Insert, Tools, Export and Help.
  • 2Search (Ctrl+K) finds any tool by name. The next button sets the look: Auto (follows Windows), Light or Dark.
  • 3Steps: Prep, Model, Drawings and Compare. Each step puts the tools it needs at the top of the rail.
  • 4Views: 3D, Plan, and More views for Ceiling, Top and the A-A and B-B sections. Fit brings the whole scan into view.
  • 5Units (mm, cm or metres), Save the job, and Export.
  • 6Copy view (F9) and Record 5 seconds (F10), for showing a problem.
  • 7Rail: this step's tools first, then the groups Scan, Look, Measure and Survey, the tools of other steps (dimmed), and Compare. In the Model and Drawings steps, Scan is called Prepare.
  • 8Settings panel for whatever you picked on the rail. The × closes it.
  • 9View bar: camera presets (Iso, Top, Front, Left, Back, Under), how the scan and model are drawn, Show, Work area, Lock all, background, VR and Full screen. It fades while you work; move the pointer over it.
  • +Tabs: each scan you open gets a tab under the menu bar. Click a tab to switch scans (the work on each is kept and put back), the cross closes it, + opens another scan. A dot means changes not yet saved in a job file. Switching takes as long as opening that scan.
  • 10Height slider: drag the top end down or the bottom end up to clip the view. Double click shows everything. Model: full height chooses whether the model is clipped too. Cut edge colours the edge where the slider cuts through the scan (splat scans); the round swatch picks the colour.
  • 11Status line: what the current tool expects you to do, plus the file and point count.

In the Model and Drawings steps a Model panel opens on the right. It shows how many walls, pillars, openings and roofs you have, the floor level, the thickness for new walls, and buttons such as Check walls against scan, Tidy up the model and Add dimension strings.

The views

ViewKeyUse it for
3D6Free 3D view. The scan opens here.
Plan1Floor plan from above, cut at working height. Most drawing happens here. A Mini 3D window in the corner follows your pointer; double click it to open 3D.
Ceiling2Looking up at the ceiling or roof (a reflected ceiling plan), drawn the same way round as the plan.
Top3From above with nothing cut. Good for roofs and external areas.
A-A4Long section along the orange A-A line.
B-B5Cross-section at the green B-B line.

6Moving around

Do thisIn 3DIn flat views (Plan, Ceiling, Top, sections)
Drag on empty spaceTurn the view (with Select)Move the view, or use the current tool
Middle drag (press the wheel)Turn the view, even while a drawing tool is in useMove the view
Right dragMove the viewMove the view
Mouse wheelZoom towards the pointerZoom towards the pointer
FFit the whole scan in the view
Q / ESwing the view 45°
Shift+Q / ETilt 15° up or down
F11Full screen, side panels hidden
Drawing in 3D?While a tool such as Wall or Clean up is active, a left drag belongs to the tool. Turn the view with a middle drag or Q and E, and move it with a right drag.

The camera presets on the view bar jump to a set direction. Work area shows only the part you are working on. You can also drag a tab in from any edge of the 3D view to cut the scene away.

7Step 1: Prep

Get the scan right before you draw on it. The Prep panels are under Scan on the rail: Scale, Straighten, Crop, Clean up, Slice and Auto clean.

The Scan panel

Opens when a scan loads. At the top: the file, its size and how many splats or points are shown. Get it ready lists the four set-up steps, ticked when done: Level, Scale (shown in orange until the figures are real metres), Crop and Clean up; each has its own button, and the blue Next button takes you to the next one to do. Combine scans into one joins floors, rooms, or the inside and outside of a building into one scan. Under Other scans: Open a different scan (this one stays in its tab), Show a second scan on top (a see-through overlay) and Compare dates. Recent reopens the last scans with one click.

Scale

Everything you measure depends on the scale, so check it first.

  • XGRIDS LCC scans open in metres. Leave them alone unless a check measurement says otherwise.
  • From a known length: measure something you know with M, type its real length into Last measure is really, press Scale from last measure.
  • From the room height: type the real floor to ceiling height into Real height and press Set scale.
Plan view with the Scale panel open
The Scale panel beside the Plan view. Walls in the scan show blue; the pink line is the true wall line that tools snap to.
Use the longest thing you knowA 5 m wall gives a far better scale than a 0.8 m door: a small error in your click becomes a much smaller percentage.

Straighten

Makes the floor level and squares the building to the screen. Use it when a scan opens tilted, lying down or upside down. Sit on grid stands the scan on the floor grid.

Crop

Cuts the scan to a box: drag the box handles, then Apply. For odd shapes, use Crop polygon (P) and click round the area you want to keep. The crop also applies when you save a cleaned scan.

Clean up

Removes floaters, stray splats and things you do not want in the scan. Press X or pick it on the rail.

Clean up panel with a box selection shown red in Plan
A floater picked with Box turns red. Press Delete to remove it.
  1. Choose how to pick: Lasso, Box, Brush or Straight lines.
  2. Drag over the unwanted points. They turn red. Alt+drag takes some off.
  3. Press Delete. Ctrl+Z (or the undo arrow in the panel) puts them back.
  • Invert swaps the selection, handy for keeping one thing and deleting the rest. Clear lets go.
  • The jobs at the top of the panel are four tiles, in the order you work: Remove object (one click picks a whole object; Alt+drag round part of the red takes just that part off), Trim (Trim box, Lasso, Box, Brush and Lines), Fix holes (filling, Find holes, Clone, Repeat and Straighten) and Looks. Tap a tile and its settings open under it; tap it again to close. With Trim box open, dragging beside the box turns the view.
  • Delete + fill in Remove object fills the ground the object stood on: only the part that is really missing, so good ground near the edge stays as scanned. When a wall stands up to 2.5 m behind it, the ground up to the wall is filled too and the brown blur the scanner left in the gap goes, in the same step (one Undo).
  • On an LCC scan the view swaps to a lighter copy while you turn it; round anything deleted or filled the full scan is drawn instead, so there is no rim.
  • Fix holes shows its tools as tiles in two groups: Fill gaps (Fill hole, Patch area, Clone brush, Repeat) and Fix surfaces (Flatten, Straighten wall, Surface eraser, Lift shadow). Pick one and only its settings show underneath. Photo out and Photo in are under Photo editing.
  • Trim box: the count of what is inside and Delete inside are at the top; Width, Depth and Height use the unit on the top bar; Exact position, turn and tilt opens the X, Y, Bottom, Turn and Tilt boxes.
  • Patch area (Fix holes > Patch area) fills a bigger gap, such as an empty car park bay where a car was, on the Plan. 1 Lock: click round each part that must stay sharp (the white lines either side); Enter or the first point closes it. 2 Sample: drag a box over clean surface to copy from. 3 Fill: click round the gap, or pick Brush and brush over it, then Fill the gap. Nothing is copied over a locked part. Edge blend fades the copy into the scan at the edge, Match colour and shade to the edges shifts it to match the surface all round the gap (a darker side stays darker), Follow the ground height keeps slopes, and Pattern is Line up (the sample laid straight) or Mix up (turned at random so no repeat shows). One fill is one Undo.
  • Lonely splats finds isolated floaters for you. Only one way of trimming is on at a time: opening the Trim box, a select tool (Lasso, Box, Brush, Lines) or Lonely splats puts the others away.
  • Before shows the scan as it was, to compare.

Slice and Auto clean

Slice shows one band of height in the flat views. Scrub it down to skirting level to find the true wall face, or up to a door head. It only changes the picture, never your measurements. Auto clean is an automatic floater filter with a strength slider. It never removes more than 60% of a scan.

Saving the cleaned scan

File > Save cleaned scan (PLY) writes a new file with your deletions, levelling and crop applied. Your original file is never touched. Save cleaned scan (SPZ) gives a much smaller file.

8Step 2: Model

Draw the building over the scan. Each tool reads heights, thicknesses and levels from the scan as you place it. Click Model at the top: the rail shows Select, Walls, Floors roofs stairs, Steel and glass, Objects and Mark up.

Walls and a door drawn over the scan in Plan, with sizes and the Model panel
Walls drawn in Plan. Every wall shows its length, and the overall sizes are added outside.

Select and edit

Select (V) works the same in every view: click anything to pick it, then drag its handles. In 3D, blue squares move a corner, pink diamonds set heights, green arrows change the length and a white + adds a corner. Shift+click adds to the selection; Delete removes it.

Drag only moves what is pickedTo stop accidents, dragging only moves an object that is already selected. Click once to pick, then drag. Lock all on the view bar freezes everything when you only want to look.

Walls

ToolKeyHow
WallWClick one end, then the other: one wall per two clicks. Tick chain to carry on from the last corner, then click the first corner, press Enter or double click to finish. The line follows the pink true wall line; heights come from the scan.
CurveKClick both ends, move away to bend it, click. Pick it and drag the white circle to re-bend.
Door / WindowClick either side of the opening in a wall. Windows take sill and head from the scan.
OpeningNClick either side of any gap; Scan Bench decides door, window or full height from the scan.
PillarCOne click on a column. Footprint and height are fitted from the scan.
Wall from scanIn 3D, click a wall in the scan. One wall is made to fit it.
Auto roomsBeta. Proposes rooms from the scan for you to check.

Drawing accurately

  • Type a length: while drawing, type digits for the exact length of the next leg and press Enter.
  • Snap (S): to corners, wall faces, square angles and matching heights. Alt draws straight with no snap for that click; Shift keeps to the axis.
  • Walls meeting at a corner join as a builder's butt joint. Snap a wall end onto another wall to join them.
  • Tidy up the model (Model panel) squares corners, levels heights and lines up openings in one go. Ctrl+Z undoes it.
The drawn walls in 3D with lengths and heights
The same walls in 3D, with lengths and heights. Turn the view round to check every wall against the scan.

Floors, roofs, stairs

ToolKeyHow
FloorClick round a floor area. Its top is read from the scan floor. + Floor in the Model panel adds another storey.
RoofRClick round the roof or soffit, Enter closes. The level is fitted from the scan.
Face from scanIn 3D, click any flat-ish surface (slab, ramp, landing, roof slope) and one face is made to fit it.
SkylightClick on a roof to cut one in, square to the slope.
StairsClick a floor corner in front of the bottom step, then the opposite corner just past the top step. The steps are found in the scan.
RailingClick along its run, corner by corner, then double click or Enter. It slopes itself over stairs.
BoxTwo opposite corners on the floor, for boxing, ducts, worktops or chimney breasts.

Steel and glass

  • Beam: click start and end. Ends snap to wall faces, post tops and other beams.
  • Canopy: click the four corners of the canopy roof; posts, beams, rafters and glass are made for you.
  • Glass: a glass sheet (not a window). Click each corner.

Objects

Library (I) holds doors, windows, fire safety, washrooms, kitchens, furniture and more: pick one, then click in the scene. The Insert menu also has My objects for your own PLY or GLB files, and stand-ins (van, car, person, dog) for scale. Objects can be moved, turned, tilted and resized after placing.

Showing the model

On the view bar, Scan and Model switch each on or off, and the menus beside them choose how they are drawn (for example points, photo or x-ray for the scan, solid for the model). Show holds extras such as wall sizes and textures. Edit > Clear all walls removes every wall, room and opening, so use it with care.

9Step 3: Drawings

Measure, annotate and set up the sections that go on your sheets. The tools are under Mark up on the rail.

ToolKeyWorks inHow
MeasureMEvery flat viewTwo clicks. Click a measurement later to drag its ends, or Delete it.
ZoneZPlan, Ceiling, TopClick round an area, then click the first point or press Enter. Its length, width and area show on the plan and in the panel.
SectionLPlan, Ceiling, TopDrag for the A-A long section, click for the B-B cross-section. View them with 4 and 5. You can also drag the lines directly.
NoteTEvery flat viewPin a text note. It appears on the drawings.
A measurement across one room and a zone round the other, with the zone details in the panel
A measurement across the living room and a zone round the kitchen: 4,600 by 3,600 mm, 16.53 m².

Zones measure to the wall line, so pipes or cables fixed to a ceiling do not shorten your area. Dimensions are laid out so they do not sit on top of each other. Change the units at the top at any time; drawings and exports follow.

The Measure > Sections panel shows the A-A or B-B section live beside the plan or 3D as you move the line. See the Quick guides.

10Saving and exporting

Save your job

Save at the top, or Ctrl+S, saves zones, measurements, notes, walls, clean-up and settings to a small job file. The scan itself is not inside it, so keep the job file next to the scan.

To carry on later, open the scan and use File > Open job. You can do it in either order: if you open the job first, Scan Bench waits and applies it when you open the scan.

Autosave

Scan Bench also keeps your work in the app as you go. When you reopen the same scan it asks: Carry on where I left off or Start fresh. Start fresh keeps a copy, so Ctrl+Z straight after brings it back.

Autosave is a safety net, not a backupIt lives on this computer only and can fill up on very large jobs. Save a job file for anything you care about, and before moving to another computer.

Which export do I need?

Export > Which export do I need? lays every option out by what you want to end up with.

The Save or export window with seven cards
Save or export: pick the card that matches what you need.
You wantChooseYou get
To carry on laterSave the jobA small job file
A clean scan for other viewersA cleaned scan filePLY (usual) or SPZ (much smaller)
Drawings to send or open in CADDrawings: PDF and DXFChoose drawings to pick sheets, paper and scale; Floor plan PDF or 2D DXF in one click
Something your client can look roundA viewer for your clientOne file that opens in any browser, phone included. No software needed.
A model for other softwareA 3D model for other softwareIFC for Revit, SketchUp, GLB, OBJ, Blender, or 3D DXF
Pictures and filmPictures and videoA PNG of the view, a walk-through video, or a before-and-after timelapse
All of itEverything in one goDrawings, model files, schedules and pictures in one ZIP

The Export button at the top (Ctrl+E) opens the full drawings and files exporter. Room, area (GIA and NIA) and model schedules, and a steel list, are under Export > Schedules.

11Quick guides

Short how-tos for the specialist tools, and where to find each one.

Compare and timelapse

Compare (top bar or rail)

Line up scans of the same site from different dates, then slide between them or make a timelapse film. Open the first scan as normal, then press Compare: a panel on the left takes you through four steps.

  1. Scans: press + Add a scan and pick an XGRIDS LCC folder or a PLY file. Scans you opened before are listed under Recent scans: click one to add it. Type a name for each scan if you like (a date works well).
  2. Line up: press Line up automatically and it finds the match by itself. If the scans already sit on top of each other, press It already lines up. Or, under Or click matching points, click a sharp spot in the left view, then the same spot in the right view, at least 3 times, then Line up from points. Once it is lined up, Fine tune nudges the scan by small steps (Left, Right, Up, Turn and so on), with Auto fine-tune to snap it on.
  3. Compare: choose Slider (drag the white line) or Flick (the whole view switches; Space flicks), and pick the left and right dates. If they are not quite on top of each other, the Fine tune link takes you back to Line up with the nudge buttons open.
  4. Timelapse: for Walk path or Fly path, Auto route from points of interest opens the Plan: click the things to show and press Build cinematic route (see Walk-through video). Or pick a camera (Still keeps the camera where you put it, Slow move, Orbit, My keyframes, Walk path or Fly path). Walk path and Fly path use the Walk-through route: Edit route on the Plan opens the same markers, camera zones and side view as the Walk-through video, and Route done: back to Compare returns. Fly path glides smoothly between the heights you set: drag them in the side view, press Match every point to point N under it, or use Height and Look down with Set all in the panel. Change styles include Build up, Top down, Laser scan, Blocks, Sweep and Pop. Under Where each date starts, move the playhead to a place on the route and press Starts here, set the timing and change style, then Render video. Play and the timeline are on the bar at the bottom.

The height trim bar stays on the right of the view while comparing. Done at the top of the panel goes back to the scan.

Volume

Rail: Measure > Volume

Cut and fill between two dated scans, stockpile volumes on one scan, or cut and fill to a set level. Indoors or under a roof only the ground and the heap are measured; the ceiling or roof above is left out.

  1. For two dates, line them up in Compare first.
  2. Draw the boundary round the area. Corners stay editable.
  3. Leave the ground-only filter on to ignore cars, people and plants.
  4. Export the colour map, PDF report or CSV.

Sections

Rail: Measure > Sections

A-A and B-B sections beside the plan or 3D, live as you move the line, plus a height-map slice with contours and a live height readout under the pointer. Each section can be saved as a PDF.

The A-A and B-B lines only show while Sections or the Section tool (L) is in use. To keep them on screen all the time, tick View > Always show the A-A and B-B lines.

The section bar also checks for dips along the line: see Ponding and dips.

Floor levels

Rail: Measure > Floor levels

Levels across an area: height map, flatness, falls and spot levels. The colour range fits the patch you are looking at, so small differences show. Export a PDF or an interactive page.

Height colours every square by its level. Spot grid writes the level as numbers at a set spacing (0.5 to 10 m) for setting out; click two points to read the fall between them. Grid sets how fine the levels are worked out (down to 20 mm), and 3D squares how small the squares are drawn in 3D: Fine and Finest are drawn once the view stops moving, so turning it stays smooth.

Gullies, channel drains and the rain test are added and run in Ponding. Floor levels uses the same gullies and drains for its falls and shows them on the plan; Open Ponding takes you there.

Ponding

Rail: Measure > Ponding

Finds the low spots where water would sit, shows how deep and how many litres, and makes a dip survey PDF. See Ponding and dips for the full guide.

Quantities

Rail: Measure > Quantities

Rooms, floors, gardens and fences in metres and feet, with paint, flooring, turf, fencing and roof tile quantities. Add your prices for a quote PDF.

Site checks

Rail: Survey > Site checks

Headroom map, CCTV coverage and roof pitch, read straight from the scan. Each gives a PDF and a CSV.

Drawing check

Rail: Survey > Drawing check

Lay the site plan (PDF or picture) over the scan, line it up, and see where things were built against the drawing, with offsets in mm and a PDF.

Coverage

Rail: Survey > Coverage

Finds thin, blurry and missing parts of the scan, with a rescan map to take back to site.

Colour

Rail: Look > Colour

Brightness, contrast, saturation, warmth and tint for the whole scan or a picked part. Pictures and videos include it. Bake into scan puts it into saved PLY and SPZ files too.

Sky, light and weather

Rail: Look > Sky, light & weather

Sky, sun, weather, lamps and effects such as fires, fireworks and a Christmas tree, all in one panel. See Sky, light and weather for the full guide.

Walk-through video

Tools > Walk-through video

Drop points along a route on the Plan and drag them to adjust. Play to preview, then save the video.

Auto route: press + Points of interest and click each thing to show, on the Plan or in 3D (purple diamonds). Pick Gentle or Dramatic and the seconds at each, then Build cinematic route. The camera opens high and wide, arcs round each point looking at it, glides between them staying above anything in the way (under the ceiling indoors) and pulls up at the end. It visits them in the shortest order unless you tick Keep the order I dropped them in. The result is an ordinary route: drag points, change heights in the side view, or press Ctrl+Z to get the old route back.

Client viewer

Export > Client viewer

One file your client opens in a browser to look round the scan and your measurements. Add your logo and contact details, tags with notes and links, and guided tours.

VR headset

View > View in VR headset

Walk round the scan in a Meta Quest connected to the PC with Quest Link or Air Link. Connect the headset first, then press Enter VR. You start where the 3D view is looking, standing on the floor.

Also in the Tools menu

Tools

Solar panel layout and car park layout, an accuracy check, dimension style, driving an object along a route, and Check walls against the scan.

12Ponding and dips

Where water would stand on a floor, yard or car park, how deep, and how much. Rail: Measure > Ponding

The Ponding panel with one dip found, 39 mm deep, and the water shown in blue on the scan with a numbered pin
Ponding after Find the dips: the dip list on the left, the water coloured by depth on the scan with a numbered pin.
  1. Pick the area (optional)

    Press Draw the area and click round it. Leave it out and the ground of the whole scan is checked. With an area drawn, only the ground inside it is checked, and the dip survey PDF shows the area and its blue dashed outline. Gullies, drains and the rain test need an area. The red Clear button takes off the area, gullies, drains and dips (Ctrl+Z brings them back). Drawing a new area clears the old dips, so press Find the dips again.

  2. Add gullies and drains

    + Square gully grate drops a gully where you click. + Channel drain (draw a line): click along the drain, round any bends, and click the last point again or press Enter to finish.

  3. Find the dips

    Press Find the dips. Each dip is listed with its depth, area and litres. Click a row, or a numbered pin in the view, to pick it.

  4. Look at it

    Water colours the water by depth in five shades, Pins numbers each dip, and Block shows a solid slice of the ground round the picked dip. With a dip picked, Section through it opens Sections with a short cut through the dip, and Look at it in 3D turns the view to it.

  5. Try the rain test

    Pick how heavy the rain is and how long, then press Start the rain. Water runs, gathers in the dips and drains away through your gullies and drains, with litres and depths.

  6. Make the report

    Dip survey PDF gives a plan with numbered dips, a schedule, and a page per dip with a 3D picture and a section. CSV saves the list. Untick 3D pictures in the PDF for a quicker, smaller file.

What counts as a dip

  • Only the ground is checked. Walls, kerbs, sills, cars, railings and roofs are left out.
  • The water must be deeper than the scan's own noise. The panel shows the noise and the cut-off it uses, never less than 5 mm.
  • The water must cover at least 0.2 m². Hollows over 250 mm deep, such as pits, steps and gaps in the scan, are left out and counted.

How sure each dip is

Each dip in the list has a mark, also in the PDF and CSV. Pick a dip to see the reason.

  • Sure: well clear of the scan noise, at least 0.5 m², and not next to a gap or the edge.
  • Likely: small or shallow, but nothing else wrong.
  • Check on site: it runs into the edge of the scan, sits next to a car, object or gap, is over 150 mm deep (more likely a hole or gap than water), or is only just deeper than the scan noise.

The pins use the same colours: green Sure, orange Likely, red Check on site, and blue for the dip you have picked. The key is under Show. The Block round a picked dip covers the whole dip, and its water is the same size as on the plan; only the picked dip is labelled on the block. Heights on the block are stretched (the label says by how much, for example heights ×2) so shallow dips show, which is why it stands proud of the scan. Rain on the block: with Block on and a dip picked, pick how heavy and how long under Rain on this block and press Rain on the block. Rain falls on the block only, runs down, fills the dip and runs off the sides; the readout shows the minute, litres standing and the deepest water, and the slider steps through it. It uses the same strength and length as the Floor levels rain test. Pick the surface (tarmac or concrete, block paving, permeable paving, gravel or short grass: how fast water runs and how much soaks in, from rough typical figures) and how much ground round the block the rain falls on (block only, or 2, 3 or 5 times its size), so water from uphill runs in. Water runs downhill on its own surface, goes round cars, and once the dip is full it spills over the lowest point of the rim: white arrows show which way it runs, orange where it overflows, with litres a minute. Moving blue streaks ride on the water in the direction it flows (sped up 10 times so you can follow them) and turn orange where they pour out of the dip; they keep moving while the playback is paused. The water itself is drawn as it spreads: light blue streams where thin water is running, blue puddles on the ground round the block, and orange (or deep blue: pick Water under Overflow shown) for water that has come out of the picked dip, so you can follow the overflow downhill and see which other dips it reaches and joins (the readout names them). Rain can last up to 3 hours. A dip on its own never fills above its rim; what changes with heavier rain or more ground round it is how fast it fills and how much runs through. Gullies are not counted. Export > Picture of this view (PNG) saves the view with the water, pins and block on it, and the record button (F9 and F10) films them too, rain included.

Hover the plan in Ponding to read the water depth under the mouse, the dip number and its mark. Floor levels lists the same dips as Ponding, so the two tools always agree.

Clear buttons

Each drawing tool has a red Clear button to start again: in Ponding (area, gullies, drains and dips), Floor levels (area, fall lines and gullies), Sections (back to the whole line, fall points off, dip check off) and Volume (Clear all areas). Each one can be undone with Ctrl+Z.

Dips on a section

In Sections, the section bar has a Dips list: Water line (where water would stand, with depth, width and litres a metre), Rim to rim (a straightedge from lip to lip), Should be / is (type the fall it should have, such as 1 in 80, and see where it sits low) or All. Strip adds a row of levels along the bottom, and Mean line draws a best-fit line with dips blue and humps orange. This section PDF saves that one section.

Check before you rely on itHow small a dip can be found depends on how clean the scan is. On a new site, check one dip with a straightedge and tape before sending a survey to a client.

Style of the 3D view

Redraw the view in another look for pictures, videos and presentations. Tools: Fun

  • White model: a white massing model with grey lines, like an architect's model. Clay: warm sculpted clay. Both are lit by the real 3D shape of the scan.
  • Watercolour: soft painted colours on paper. Miniature: sharp where you are looking, blurred near and far, so the site looks like a scale model.
  • Cartoon: flat colours with ink lines. Blueprint: white lines on blue. Pencil sketch: pencil lines and shading. Thermal: heat-camera colours from the brightness of the scan, not a real heat survey.
  • Cel shaded: anime-style. Flat colours, with hard bands of light, half light and shadow taken from the 3D shape, a blue sky and thick outlines.
  • Painterly: oil paint, with brush strokes and rich colour. Retro pixel: big pixels and a few colours, like an old games console.
  • Night vision, Retro VHS and Old film also show in pictures and videos.
  • The same Fun menu has Scanner sweep (a laser plane rises and builds the scan), Brick world (the scan as toy bricks) and Paintball (click to splat paint; Ctrl+Z takes a splat off).

It works live while you turn the view, and pictures (Export > Picture of this view) and recordings take the look. Labels and measurements stay as they are. The shape looks need the scan shown as Splats; with Points they use the colours only. The shape looks read the 3D shape of the scan and smooth it while keeping real edges, so walls and the ground stay clean up close. Pick Normal to go back. Nothing in the scan is changed.

Opening reveal

When a scan opens as Splats in 3D, it grows into view from where you are looking from, near things first, with a band of small glowing dots at the growing edge. It takes under two seconds. View: Reveal the scan when it opens turns it on or off; View: Play the opening reveal plays it again, for example while recording a video. View only: the scan is not changed.

Walk around

See the scan from a person's eyes and walk through it. 3D bar: Walk View: Walk around

  • Who is looking: Adult, Child, Wheelchair or Dog set the eye height; the slider fine tunes it from 0.2 to 2.2 m. The eye follows the ground as you walk.
  • Moving: W A S D or the arrow keys to walk (left and right arrows turn), drag to look round, Shift to go faster, the mouse wheel to step.
  • Stop at walls (on by default): you stop at walls, cars and anything solid between knee and head height, and slide along them. Untick it to walk through anything.
  • Steps and jumping: you walk up steps, stairs and ramps; a rise of more than 35 cm stops you. Space jumps about 45 cm, to get up a higher step or over something low.
  • Sharp: big scans turn to dots while you move, to stay smooth. Sharp keeps the full scan.
  • Torch (T): a beam from where you stand lights what you look at. Dark turns the scene down to night so the torch shows. The torch shows on splat scans and casts no shadows.
  • Esc or Stop leaves walking and puts the view back as it was. Nothing is saved.

RC car

Race a remote-control toy car (about 45 cm long, at real size) round the scan. 3D bar: RC car Tools: RC car

  • Keys: W or Up throttle, S or Down brake then reverse, A and D steer, Space handbrake (the back slides round corners), Shift boost, C changes the camera (low behind, higher, overhead), R back to the start, Esc stop.
  • Game controller: left stick steers, right trigger throttle, left trigger brake, A handbrake, Y back to the start.
  • It bumps off walls, kerbs and anything solid from 10 to 45 cm high, and follows the ground.
  • How it drives: like a 1/10 electric buggy. Full torque from a standstill up to 25 mph (Shift for 30), tyres that grip then slide when you push too hard, a fast steering servo with less lock at speed (taps on the keys give small corrections), and the handbrake swings the back round. The wheels turn at the right speed, the front wheels steer, the body squats, dives and leans, and each wheel follows the real ground. You hear the motor and the tyres (M mutes), and sliding leaves skid marks.
  • Laps: the clock starts when you first drive. Go more than 6 m from the start and come back past it to finish a lap; your last and best laps show on screen.
  • The car is a solid model: it hides behind walls and cars in the scan and gets darker at night with the scene. When you stop, the car goes.
  • Car: the Car button on the RC bar picks the design: Monster (an off-road truggy, the default), F1 (with a Colour button for its livery), Classic (the red buggy) or Your model (load a GLB file of any car; Shift+click Car turns it round; its wheels spin and steer, found by their names or by shape at the four corners). They all drive the same.
  • Placing the car: double-click the ground to put the car there, or press Place and click. Restart takes it back to where it started.
  • Lights: headlights light the scan ahead of the car. Auto turns them on when the scene is dark.
  • Ramps: the car drives up ramps and slopes; anything 9 cm or more above the floor next to it stops it. The floor is read from the middle of the scanned ground, and on dense scans it takes more than a few stray dots to count as solid, so painted lines and smudges do not stop it.
  • Jumps: drive off a kerb or a ramp and the car flies, then lands on its suspension. The airtime shows on screen.
  • Gates: press G or + Gate to put a gate across the car's path. The first is start and finish (chequered); the next gate to drive through is green. Laps go through the gates in order. Clear gates takes them away.
  • Sound: the motor is a recording of a real toy RC car; its pitch follows the speed. You also hear a thump when it lands, a knock when it hits something and the tyres when it slides (M mutes). Sound loads your own motor sound, for example a motor loop from Pixabay. Its pitch follows the motor and it is kept for next time. Shift+click it to go back to the built-in recording.
  • Behind (Auto, On, Off): hiding the car behind objects draws the scan twice, which can make driving jerky on laptop graphics. Auto turns it off while driving if the frame rate drops, and remembers that on this computer; Off is the fastest. The car still hides behind things when it stops. If driving is still jerky, lower the number of splats in the settings.
  • Lights: Auto, On or Off for the headlights (Auto comes on when the scene is dark). Rear turns the red rear lights on or off; they come on with the headlights and glow brighter when you brake, and white reverse lights come on while reversing.

13Sky, light and weather

Sky, sun, weather, lamps and effects for pictures, videos and the client viewer. Rail: Look > Sky, light & weather

The Sky, light and weather panel with the time of day bar, tiles for Sun, Clouds, Rain and Snow, and the Rain settings open; the 3D view shows rain in sunshine with a rainbow
The Sunshower scene with the Rain tile open. Lit tiles are what is in the scene now.

How the panel works

  1. Scenes along the top set everything in one click: Clear day, Sunshower, Golden hour, Misty morning, Stormy evening, Storm passing, Bonfire Night and more. Use the arrows either side, or the mouse wheel, to see them all. A scene only sets the controls: change anything and it shows Custom (started from ...).
  2. Save as mine: type a name and press Save as mine to keep your own mix. It sits with the scenes, with a cross to delete it. Reset all starts again.
  3. Time of day: drag the bar from midnight through dawn, noon and dusk. The sun, sky and light follow it.
  4. Tiles: each tile is one part of the scene and says what it is set to. Tap a tile to switch it on, and tap again for its settings, which open under its row. The small switch in the tile's corner turns it on or off without opening it. Each tile's settings have their own Reset.
TileWhat it does
SunTime and the sun. Set the site's postcode or latitude and longitude with a date for the real sun position, sunrise and sunset.
CloudsFrom clear to overcast, and how fast they drift.
RainDrizzle to downpour, wet ground, splashes and puddles that mirror the scene. Sky darkens with weather off keeps the sun out while it rains.
SnowFalling snow, snow settling on roofs and the ground, and how deep it gets.
FogFog and low ground mist.
LightningFlashes that light the scene, with thunder in videos.
WindStrength and direction. Rain, snow, smoke, fireworks and leaves all go with it.
Night skyStars, shooting stars, a meteor shower, northern lights and the real moon for the date and place.
RainbowA rainbow opposite the sun, with a double bow. It needs the sun up and fairly low.
Birds, LeavesA flock crossing the sky now and then; autumn leaves falling and blowing across the ground.
LampsLamps, beam lights, street lights (one or a row), strip lights, glowing signs and headlights on a car, up to 32. Drag a light to move it, or use the coloured arrows. Find lamp posts looks for lamp posts in the scan (thin poles 4 to 12 m tall, standing on their own) and puts a lit lamp on each; wall lights are not found. Headlights on every car finds the cars, uses the red rear lights to tell the back from the front, and puts two headlights on each (up to 16 cars, nearest to the view first). The numbers after Flip move one car's lights to the other end; a ? means its front was a guess.
ObjectsFires (firepit, barbecue, candles, fireplace, bonfire), fireworks, smoke, a sunbeam window, pigeons, confetti, a Christmas tree and string lights. Press a button, then click on the scan where it goes.
FilmA short weather film: rain comes in, a storm builds, snow falls, mist lifts, or day into night.

Placed objects

  • Pick one to move it with the red, green and blue arrows. Click empty space or press Esc to let go.
  • Each object has its own settings. Pick it in the list or in 3D and its settings open under the list. Fires: size, flame height, light on the scan, sparks, and smoke amount, height, spread and colour (Smoke at 0 is no smoke). Smoke: amount, height, spread, puff size and colour. Fireworks: rockets a minute, height, burst size and colour. Also sunbeam size and strength, how many pigeons, the Christmas tree (style Realistic or Simple, height, turn, fullness, light brightness, warm or coloured lights, bauble colours, and tinsel, star and presents on or off), string light brightness, droop and bulb spacing, and confetti amount and timing. Same for all copies the settings to every other one of that kind; Reset puts the picked one back to normal.
  • Delete removes the picked object, or use the cross in the list. Picking another scene removes what a scene placed.
  • Firework colour and Fireworks a minute appear once fireworks are in the scene.
  • Objects hide behind the scan where something is in front of them, worked out by the graphics card pixel by pixel. On a thin, sparse scan this is not always exact. View > Hide effects behind the scan with the graphics card switches to the older check if your graphics card struggles.
For survey pictures, switch it offThe sky and weather show in pictures, videos and the client viewer. Set Sky & weather to Off at the top of the panel before you take survey pictures. Smoke and fire are visual effects only: they are not a fire or smoke model.

14Keyboard shortcuts

Press ? in the app to see the main keys on screen.

KeyDoesKeyDoes
F1This manualCtrl+KFind any tool
1 to 6Plan, Ceiling, Top, A-A, B-B, 3DFFit the view
Ctrl+OOpen scanCtrl+SSave job
Ctrl+EExport drawings and filesCtrl+,Settings
VSelectWWall
KCurved wallNOpening
CPillarRRoof
ILibraryPCrop polygon
MMeasureZZone
LSection lines (shows A-A and B-B)TNote
XClean upSSnap on or off
Ctrl+Z / YUndo / redoCtrl+ASelect all
Ctrl+C / VCopy, paste at the pointerCtrl+DDuplicate
DeleteDelete what is picked, including a placed effectEscCancel, then leave the tool
Shift+clickAdd to selectionAlt+clickTake off selection
Right clickDelete the corner or object under itType digitsExact length while drawing
F9Copy the view as a pictureF10Record 5 seconds
F11Full screenQ / E3D: swing 45°

15Common first-day mistakes

The things new users trip over most, and the quick fix for each.

What you seeWhyFix
Sizes are a few per cent outThe scale was never checked.Prep > Scale: type a height or length you know. XGRIDS LCC scans open in metres already.
Half the scan or model has goneThe height slider on the right of the view is cutting it.Drag both ends of the slider back to the top and bottom.
A tool does nothing when I clickIt needs a scan open, a drawn area, or a different view.Read the line at the bottom of the window: it says what the tool is waiting for.
"Zones go on Plan, Ceiling or Top"Some tools only work on flat views.Switch view with the tabs at the top, or press 1 for Plan.
Everything is slowThe scan is very large for this computer.Open a lighter detail level, close other programs, or crop the scan and save a cleaned copy.
My work has gone on another computerAutosave only keeps work on this computer.Use File > Save job and copy the job file across.
Too much was cleaned awayClean up deletes what is red.Press Ctrl+Z straight away, and use Before to compare.
A measurement goes to cables or clutterThe pointer snapped to something on the wall.Zoom in, check in a section, or turn snapping off with S for that point.
Walls were not drawn for meScan Bench never draws or moves walls by itself.Draw them with Walls (W); snapping helps you follow the scan.
I cannot see the A-A and B-B linesThey are hidden until you work on sections.Open Measure > Sections, press L, or tick View > Always show the A-A and B-B lines.
Rain or a rainbow shows in my survey pictureSky and weather show in pictures and videos.Set Sky & weather to Off in Look > Sky, light & weather.
I cannot find a toolThere are a lot of them.Press Ctrl+K and type part of its name.

16Words used in Scan Bench

Plain meanings for the terms you will meet in the app and this manual.

WordWhat it means
ScanThe 3D capture of a place, made by a scanner or from photos.
Gaussian splatA scan made of millions of soft coloured blobs (splats) that blend into a photo-like picture. Most XGRIDS and photo-based scans are splats.
Point cloudA scan made of millions of coloured dots, usually from a survey laser scanner.
MeshA scan made of joined triangles, like a 3D model.
Detail level (LOD)Many scanners export the same scan at several sizes. A lighter level opens faster; the full level has the most detail.
PLY, SPZ, SPLAT, SOG, E57, LCCFile types Scan Bench opens. See Before you start.
ScaleHow scan units relate to real metres. Check it before you trust any size.
FloaterA stray blob or dot hanging in the air where nothing really is. Clean up removes them.
PlanThe view straight down, like a floor plan.
CeilingThe view straight up at the ceiling or roof, drawn as a reflected ceiling plan.
Section, A-A and B-BA cut through the scan. A-A runs along it (long section), B-B across it (cross-section).
ElevationA face-on view of one side of a building, true to scale.
Height slider (clip)The slider on the right of the view that hides everything above or below a height.
DatumThe level that heights are measured from, shown as 0.
FallHow much a surface slopes, as mm, per cent, or 1 in X (1 in 80 means 1 m down for every 80 m along).
FlatnessHow far a floor is from a straightedge laid on it, used for floor tolerance classes such as SR1 to SR3.
PondingWater standing in low spots after rain.
Gully, channel drainA gully is a square drain grate; a channel drain is a long slotted drain in the ground.
Cut and fillHow much ground was dug away (cut) and how much was added (fill), in m³.
GIA, NIAGross internal area (inside the outside walls) and net internal area (usable floor space).
DXF, IFCFile types for CAD (DXF) and building models (IFC).
SnapThe pointer jumping to a wall, corner or height so you place things exactly. Switch it on or off with S.
Job fileA saved Scan Bench job: the scan link plus everything you drew and measured.

17FAQ

Click a question to open it.

Getting started

Where should I start if I have never used it?

Follow Your first hour with a small scan of one room. Take the tour, check the scale, measure one room, save the job, then draw the walls and export a PDF plan. That covers the core of the app.

Does Scan Bench upload my scans?

No. Everything happens on your computer. Scans, jobs and exports stay on your machine unless you send them somewhere yourself.

Can I use it on a phone or tablet?

No. Scan Bench is built for a desktop or laptop with a mouse and keyboard. The client viewer file you export does work on phones, so your clients can look round on any device.

What do the steps mean? Am I locked into one?

Prep, Model, Drawings and Compare just put the right tools first for each stage. Nothing is locked: tools from other steps stay on the rail under Other steps, and clicking one switches step for you.

I can't find a tool.

Press Ctrl+K and type part of its name. If a menu item is greyed out, the grey note beside it says what it needs first, such as a scan or a drawn model.

Opening scans

My scan will not open, or the app runs out of memory.

Large scans need a lot of memory. Try, in order:

  • Open a lighter detail level, if your scanner exported several.
  • Close other programs and browser tabs.
  • Crop the scan, then save a cleaned copy and work from that.

On computers with 8 GB or less, or limited graphics, scans over about 200 MB or 4 million splats may struggle. The start screen warns you about this.

My scan opened tilted, on its side or upside down.

Open Scan > Straighten on the rail and level it, then use Sit on grid to stand it on the floor.

How do I open an XGRIDS LCC scan?

Use File > Open XGRIDS LCC folder and pick the export folder, or drag the folder onto the window. It opens in metres. The sky is left out unless you tick it, because most measuring jobs do not need it.

Splat, point cloud or mesh: does it matter which I use?

All three open. Splats look the most like photos; point clouds from survey scanners are often the most precise; meshes are already surfaces. Scan Bench detects the type, so just open what your scanner gives you.

Accuracy and scale

How accurate are the measurements?

Scan Bench measures the scan, so it can only be as accurate as the scan and its scale. Always check one known dimension, such as a door or a long wall, against a tape before you trust a job.

My measurements are all slightly too big or too small.

The scale is off. Measure the longest thing you know the real size of, open Scan > Scale, type the real length into Last measure is really and press Scale from last measure. Everything updates.

Cables or pipes on the ceiling make my roof measurement short.

Items fixed to a ceiling can look like the wall edge when you look up. Draw a wall on the true wall line first; zones snap to walls before anything else, so areas measure to the wall, not to the cabling.

Can I change from mm to metres?

Yes. Pick mm, cm or metres at the top. Every dimension on screen and in exports follows.

Modelling

I can't turn the 3D view while drawing.

While a tool is active, a left drag belongs to the tool. Turn the view with a middle drag (press the wheel and drag) or with Q and E. Right drag moves the view.

I keep moving walls by accident.

Dragging only moves something that is already selected, so click empty space to let go before you drag the view. If you only want to look, press Lock all.

Snapping keeps pulling my point to the wrong place.

Hold Alt to place one point exactly where you click, or press S to turn snapping off. Zoom in for more precise snaps.

How do I draw a wall an exact length?

Start the wall, point in the direction you want, type the length and press Enter. Hold Shift to keep it on the axis.

Will Scan Bench add walls or roofs for me?

Only when you ask. Nothing is added or changed by itself. Tools such as Wall from scan, Face from scan and Auto rooms act only when you click them, and you can undo any of them.

I made a mess. How far back can I undo?

Ctrl+Z steps back through your edits, including clean-up deletions and Tidy up. Ctrl+Y redoes. For a big rethink, save a job file before you start so you can always go back to it.

Saving and exporting

Does the job file include the scan?

No, it only holds your work, which keeps it small. Keep it beside the scan. To move a job to another computer, copy both.

Which export should I send to an architect?

DXF for drawings they will work over in CAD, and IFC if they use Revit or another BIM program. Add the PDF so they can see what you intended.

Which export should I send to a client with no software?

The Client viewer. It is a single file that opens in any browser, including on a phone, and shows the scan with your measurements.

Are curved walls exported as true arcs?

In DXF, curved walls come out as a run of short straight lines that follow the curve, not as true arcs.

Updates and help

How do I update Scan Bench?

Use Help > Check for updates. It shows what is in the update, with Update now and Cancel. It can also check once a day when it opens.

How do I report a problem?

See Getting help. A picture or 5-second recording of the problem gets it fixed far faster than a description.

Nothing matches that search. Try a shorter word, or press Ctrl+K in the app to find a tool by name.

18Getting help

  • Show the problem: press F9 to copy a picture of the view (the pointer shows as a red ring), or F10 to record 5 seconds. The picture goes to the clipboard, ready to paste into an email with Ctrl+V; the video is saved to your Downloads folder.
  • Report it: Help > Report a problem opens a short form. Tick what you were doing and what went wrong, say how often, and write what happened. Tips to try first appear as you tick, each with a link into this manual.
  • See what is sent: the form shows the picture of the screen and the details of your computer and the app, each with a tick box to leave it out, and the full text to read. No scan data is included.
  • Send it: Save and open email saves the report and picture to your Downloads and opens an email with the report filled in. Attach the two saved files and send. Scan Bench itself never sends anything.
  • Tell us the build: the build number is at the bottom of the Help menu, and the report includes it for you.
  • What changed: Help > What's new lists the changes in each update, day by day. It also opens once by itself after an update.
The Report a problem form with It froze or got very slow ticked, a Worth trying first tip, How often set to Sometimes and a note about Export
Report a problem: tick what went wrong and a tip appears straight away.

Christmas tree model: "Xmas Tree realistic - Christmas tree realistic" (skfb.ly/oOBJo) by Graphetta, licensed under CC BY 4.0. Changed: turned into points, recoloured and decorated.